Your privacy is not a trivial matter to MT88. This document clearly explains how we collect, use, store and protect your personal data — in plain language, free from confusing legal jargon.
The principles that shape how MT88 handles every piece of personal data belonging to our members in Malaysia
MT88 only collects personal data that is strictly necessary to deliver its services. We do not collect irrelevant or excessive data. If certain information is not required for the operation of your account, we will not ask for it.
Your data is protected with 256-bit SSL encryption — the same technology used by Maybank and CIMB to secure online banking transactions. All data is stored on secure servers with strict access controls and round-the-clock monitoring.
MT88 members have the full right to access, correct, and request deletion of their personal data at any time. You are in control of your own data — not the other way around. Data management requests are processed within 14 business days.
MT88 has never sold and will never sell members' personal data to any third party for marketing purposes. Your data is not our product. We generate revenue through platform services — not through user data.
The MT88 Privacy Policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal requirements relating to the collection, storage and processing of personal data in Malaysia.
You will be notified in advance via your registered email of any changes to how MT88 handles your data. We do not make silent changes to our privacy policy that affect your privacy rights without clear prior notice.
Welcome to the Privacy Policy MT88. This document explains how MT88 ("we", "our platform") collects, processes, stores and protects your personal data as a member of our online casino and Sports Betting platform operating in Malaysia.
By registering and using the platform MT88, you consent to the processing of your personal data as described in this Privacy Policy. This Policy applies to all users of the MT88 platform, including registered members, website visitors and anyone who interacts with our services through any device or channel.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and complies with all applicable legal requirements in force in Malaysia. In the event of any conflict between any other language version (if available) and this English version, the Malay language version shall prevail.
Important Note: This MT88 Privacy Policy should be read in conjunction with Terms & Conditions us. Together, these two documents form the complete agreement between you and MT88 regarding your use of our platform.
MT88 collects your personal data through several channels — during registration, during platform use and automatically via standard tracking technologies. Below is a complete list of the data we collect:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Full name | Identity verification & account management | Yes |
| Mobile phone number | OTP verification & important communications | Yes |
| Email address | Account communications & notifications | Yes |
| Date of birth | Age verification (18+) | Yes |
| MyKad/Passport number | KYC verification (where required) | Conditional |
| Residential address | Identity verification & legal compliance | Conditional |
MT88 keeps a record of all financial transactions you carry out on the platform — including deposits, withdrawals and betting history. This covers the payment method used (Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, Boost or FPX via Maybank2u or CIMB Clicks), the transaction amount in Malaysian Ringgit (RM) and the date and time of each transaction.
MT88 automatically collects data on how you use the platform — including login records, games played, types of bets placed (football, badminton, e-sports, slots, live casino and more), session duration and communication records with our customer support team.
Technical information such as IP address, web browser type, device operating system, screen resolution and mobile app usage data is collected automatically when you access the MT88 platform.
MT88 uses collected personal data solely for legitimate purposes directly related to the operation of the platform and the delivery of services to you. These primary purposes are:
MT88's Commitment: We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent. Should MT88 wish to use your data for a new purpose, you will be informed and asked to provide explicit consent.
MT88 takes a strict approach to sharing members' personal data. As a general rule, MT88 does not sell, rent or share members' personal data with third parties for their own marketing purposes. Full stop.
However, there are limited circumstances in which MT88 may need to share your personal data with other parties:
MT88 works with a select group of third-party service providers to support platform operations — including payment service providers (covering processors for Touch 'n Go eWallet, GrabPay, DuitNow and FPX), technology infrastructure providers and platform analytics services. All providers are bound by strict data protection agreements and may only use your data for purposes agreed upon with MT88.
MT88 may be required by law or court order to disclose members' personal data to the relevant Malaysian authorities — such as Bank Negara Malaysia, the police, or financial regulatory bodies. In such cases, MT88 will comply with the legal directive while making every effort to protect your privacy rights to the extent permitted.
In the event that MT88 is involved in a merger, acquisition or sale of assets, members' personal data may be transferred as part of that transaction. Members will be notified in writing before their data becomes subject to a different privacy policy.
Protecting the personal data of MT88 members is an absolute, non-negotiable priority. We invest heavily in security infrastructure to keep your data safe at all times:
Shared Responsibility: While MT88 takes all reasonable steps to protect your data, account security also depends on your own actions. Please choose a strong password, do not share your login credentials, and contact MT88's support team immediately if you suspect any suspicious activity on your account.
The MT88 platform uses cookies and similar tracking technologies to enhance your experience and analyse platform usage. MT88 uses several categories of cookies:
These cookies are required for the core functionality of the MT88 platform — including maintaining your login session, saving language preferences and ensuring session security. The MT88 platform cannot function properly without these cookies, and they cannot be disabled.
These cookies collect information about how you use the MT88 platform — the pages visited most frequently, time spent in specific games and any error messages you may encounter. All information is collected anonymously and used solely for platform improvement purposes.
These cookies allow the MT88 platform to remember your preferences — such as your saved username, display settings and other configurations you have saved for a more convenient experience.
Cookie Controls: You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the full functionality of the MT88 platform. MT88 does not use third-party cookies for other parties' marketing purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as an MT88 member have the following rights regarding your personal data:
To exercise any of the privacy rights above, submit a written request to the MT88 data protection team by email at support@mt88-khelo.com with the subject line "Privacy Rights Request". Please include your full name, MT88 account number and a description of your request.
MT88 will process your request within 14 working days from the date of receipt. In complex cases, MT88 may extend this period by up to 30 business days, with prior notice to you explaining the reason for the delay.
Identity Verification: To protect your privacy, MT88 may require identity verification before processing any privacy rights request. This is to ensure that your data is not disclosed to any unauthorised party.
MT88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements:
| Data Category | Retention Period |
|---|---|
| Active account data | For as long as the account is active, plus 5 years after closure |
| Financial transaction records | 7 years (Malaysian financial legal requirement) |
| Customer support communication logs | 3 years from the date of communication |
| Usage & analytics data (anonymous) | 2 years, then permanently deleted or fully anonymised |
| KYC data (identity verification) | 5 years after account closure |
| Security & audit logs | 2 years from the date the log was created |
Once the defined retention period expires, MT88 will securely delete or anonymise the data using industry-recognised data erasure methods.
The MT88 platform is not intended for and does not collect personal data from individuals under the age of 18. We take the protection of minors extremely seriously.
Should MT88 discover that personal data of a minor has been inadvertently collected, we will take immediate action to delete the data and close the account in question. Parents or guardians who suspect their child has registered with MT88 without authorisation should contact our support team immediately at support@mt88-khelo.com.
MT88 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, applicable law or the technologies we use.
MT88 has appointed a Data Protection Officer (DPO) responsible for ensuring the platform's compliance with applicable data protection laws in Malaysia. For any privacy-related enquiries, concerns or complaints, you may reach us through:
If you are not satisfied with MT88's response to your privacy enquiry, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body responsible for overseeing PDPA compliance in Malaysia.
Related Documents: This MT88 Privacy Policy should be read together with Terms & Conditions and the Responsible Gaming ours. Together, these three documents form a complete governance framework governing the relationship between you and MT88 as a member of our platform.
MT88 is committed to protecting the privacy of every member in Malaysia to the highest security standards. Register with confidence — your personal information is always in safe hands.
Over 120,000 Malaysian members trust MT88 with their personal data every day.
256-bit SSL | Malaysia PDPA Compliant | 18+ | Transactions in RM